Safety and security for shoppers and tenants Shopping centre managers and owners face an increasing challenge as they strive to increase footfall, provide a welcoming and friendly shopping environment and at the same time maintain the highest levels of security for shoppers and tenants.

  Customer care, specialist skills and training
Our experience in matching individual personalities and skills with the tasks required of specific security roles has enabled us to develop comprehensive training programmes dedicated to all areas of the centre including shopping malls, reception, control room, loading bay and unathorized parked cars.

Help and assistance to shoppers Crowd management Tenant liaison First aid and fire safety Theft prevention Civil arrest procedures and police liaison Security patrols

From everyday occurrences such as shoplifting and criminal damage to the more sensitive handling of lost children or abusive and threatening behaviour, our Security Officers will be trained in all aspects of shopping centre security.

  Management of emergencies
The effective management of an emergency situation is also vital and we understand the impact that these incidents can have on business. Every minute lost has a detrimental effect on retail sales.

Protecting premises and the integrity of a business is always our priority - whether a high or low profile security presence is required. The management of access and egress and the recognition of potential risks in all areas are also central to our site-based training.

Fire and flood Theft and fraud Criminal damage Loss of confidentiality