Retail security demands specialist skills
At Citiguard we understand the importance within the retail industry of balancing essential security needs with the highest levels of customer care and staff protection, providing a secure and friendly shopping experience for the public.

Through a specialist retail division, all our customers are supported by a dedicated retail management team with considerable experience of the retail environment.

• Theft prevention
• Help and assistance to shoppers
• Civil arrest procedures and police liaison
• Crowd control
• First aid and fire safety
• Confrontation management

  An effective deterrent
Hundreds of Millions of dollars a year are spent by the retail sector on crime prevention. At Citiguard we ensure value for money, offering more than a front of house presence. Identification of crime hot spots, risk assessment, effective deterrent methods and knowledge of loss prevention are all integral elements of our Security Officers' training. High visibility is also crucial to their deterrent value and our Officers can be uniformed to suit every environment.

  Customer care is key
Customer care is at the forefront of security provision. From everyday occurrences such as shop theft to the sensitive handling of lost children or abusive and threatening behaviour, our Security Officers reflect the levels of professionalism, courtesy and efficiency that shoppers expect from our customers' brands.

  Total security solutions
In-store crime can be addressed most effectively using a combination of manned and electronic security services.

Protecting premises and the integrity of a business is always our priority - whether a high or low profile security presence is required. The management of access and egress and the recognition of potential risks in all areas are also central to our site-based training.

• Fire and flood
• Theft and fraud
• Criminal damage
• Loss of confidentiality